服务商平台申请退款，报“申请退款金额大于剩余未分账金额，请等待分账完成后再试”错误

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服务商平台申请退款，报“申请退款金额大于剩余未分账金额，请等待分账完成后再试”错误The service provider platform applies for a refund and reports the error "The amount of the refund applied is greater than the remaining unsplit amount, please wait for the split to complete and then try again" error

After the order is completed, the payment is 3030, and the account is distributed to other merchants 30 at a time. To apply for refund money, you have completed the request for split account return, and then initiate the application for refund. An error is reported: the requested refund amount is greater than the remaining undivided amount. Please wait until the split account is completed and try again. Question: 1. Is split account return returned to the merchant to freeze the balance? 2. Do you need to close and separate the frozen amount before applying for refund? thank you!

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