我在第三方平台销售硬件产品,里面会产生费用,缴费是通过微信公众号,每天有很多客户缴费信息,这个举证是随便填写几个,还是说需要特殊筛选,我之前查询一下,我有两个投诉信息工单,这两个工单都是过期后我才看到,才处理的,举证单号要不要把他们俩个填进去?
微信支付商户出现涉嫌交易异常,举证资料怎么填写?The WeChat payment merchant is suspected of abnormal transaction, how to fill in the proof information?
微信支付商户出现涉嫌交易异常,举证资料怎么填写?我在第三方平台销售硬件产品,里面会产生费用,缴费是通过微信公众号,每天有很多客户缴费信息,这个举证是随便填写几个,还是说需要特殊筛选,我之前查询一下,我有两个投诉信息工单,这两个工单都是过期后我才看到,才处理的,举证单号要不要把他们俩个填进去?
I sell hardware products on the third party platform, which will generate expenses, and the payment is through WeChat official account. There are many customers' payment information everyday. This is the proof that I fill in a few or I need special screening. I inquired before, I have two complaint information worksheets, and these two work orders are only processed after I expired. Do you want to fill in both of them?
回答:
微信支付接到投诉不通知商户,现在我都是每天在手机定个闹钟按时上商户号查看投诉情况
你这个应该是支付后回调应该有问题,解决,然后向微信支付说明情况吧。微信支付投诉机制就算有人恶意投诉也会被封。
随便填写几笔最近的,涉及交易纠纷的需要提供处理完成凭证,申诉指引可以看:https://kf.qq.com/faq/1809066vAjie180906Uvqqma.html