玩家反馈出现白屏问题，无法进入游戏

AI助手支持GPT4.0

Framework type problem type terminal type wechat version basic library version small game bug wechat IOS client 7.0.13, 7.0.14 2.12.0 recently, some players in the background reported that there was a white screen problem, and they could not enter the game after clicking. Contact with some players said that many attempts have been white screen state. But after a while, it's all right again. The basic version Library of players with problems is 2.12.0. Is this the problem with this version? The mobile phone information of some players is collected as follows: iPhone x IOS 13.5.1 iPhone XR IOS 12.0.1 iPhone 8 IOS 13.5.1 iPad IOS 13.5.1

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