小程序页面顶部的客服，发消息接入到哪里，能否关闭？

AI助手支持GPT4.0

小程序页面顶部的客服，发消息接入到哪里，能否关闭？The customer service at the top of the applet page, where can I send messages to access it, can I close it?

There is a [customer service] on the applet details page. Can this entry be closed? If you can't shut it down, where did you receive these messages? After the test, I didn't receive any message in the applet customer service

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