B1st.Systems Ticketing comes in a Friendly User Interface.You will find it so easy to navigate and learn as you navigate through, without even the need to experiment with the help files.
B1st.Systems Ticketing prevents spam by using 2 layers of authentication.
- The first prevention layer by enabling reCAPTCHA to stop bot messages.
- 通过启用reCAPTCHA停止漫游器消息来阻止第一层攻击。 li>
- The second layer by integrating A.kis.met, the best automated spam killer that actually gets better as it learns.
- 通过集成A.kis.met(这是最好的自动垃圾邮件杀手,实际上随着学习而变得更好)的第二层。 li>
ol>
Virus Protection
病毒防护 h4>
B1st.Systems Ticketing makes use of OPSWAT Metascan API to scan any files attached to customers messages;
B1st.Systems票务系统使用OPSWAT Metascan API扫描附加到客户消息中的任何文件;
thus ensuring it is clean and not infected by any virus or malware that may damage your server security.
从而确保它是干净的,并且没有感染任何可能损害服务器安全性的病毒或恶意软件。 p>
Why Multi-Scanning?
为什么要进行多次扫描?
No single anti-malware engine is perfect 100% of the time.
没有一个单一的反恶意软件引擎是100%的完美时机。
Using multiple engines to scan for threats allows you to take advantage of the strengths of each individual engine.
使用多个引擎扫描威胁可以使您充分利用每个引擎的优势。
Multiple Products.
多种产品。
B1st.Systems Ticketing allows a customer to send his inquiry to the proper product department support team;
B1st.Systems票务系统允许客户将其询问发送给适当的产品部门支持团队;
thus, if you have multiple products, each message will be sent to the proper department.
因此,如果您有多种产品,则每条消息都会发送到相应部门。 p>
Multiple Divisions & Departments
多个部门 h4>
B1st.Systems Ticketing allows a customer to send his inquiry to the proper department, whether it is the sales, support, billing, affiliation, participation, or whatever department you define in the admin panel.
B1st.Systems票务系统允许客户将其询问发送到适当的部门,无论是销售部门,支持部门,计费部门,隶属关系,参与部门,还是您在管理面板中定义的任何部门。 p>
Uploads & Attachment
上传和附件 h4>
B1st.Systems Ticketing allows your customers to attach files to their messages.But do not worry;
B1st.Systems票务系统允许您的客户将文件附加到他们的邮件中。
you are still safe thanks to OPSWAT Metascan API.
借助OPSWAT Metascan API,您仍然可以放心。
These attachments will be scanned using 30+ online virus & malware engines.
这些附件将使用30多个在线病毒和恶意软件引擎进行扫描。
Rest assured, you are in the safe hands.
放心,您已经安全了。 p>
Messages Filter & Search
邮件过滤和搜索 h4>
From a frontend perspective, messages can be delivered to special divisions and special products with a specific priority.
从前端的角度来看,可以将消息传递到具有特定优先级的特殊部门和特殊产品。
On the other hand, from a backend perspective, messages can be filtered by divisions, products, and priorities;
另一方面,从后端的角度来看,可以按部门,产品和优先级过滤消息。
even more, they can be searched by email and ticket number.
甚至可以通过电子邮件和票号搜索它们。 p>
Multiple Admins Roles
多个管理员角色 h4>
B1st.Systems Ticketing allows you set up your admin roles.
B1st.Systems票务允许您设置管理员角色。
You can authorize who can close or delete messages, while allowing someone else to only close them, or you may not authorize him to close or delete messages, but just to reply to thmem.
您可以授权可以关闭或删除邮件的人,而只允许其他人关闭消息,也可以不授权他关闭或删除邮件,而只允许回复thmem。 p>
Email Integration
电子邮件集成 h4>
No matter what your email provider is, B1st.Systems Ticketing will allow you to receive your emails directly to your PHP Ticket System message board.PHP Ticket System can be integrated to receive any Gmail account, Yahoo accounts, or AOL.<
无论您的电子邮件提供商是什么,B1st.Systems Ticketing均可让您直接将电子邮件接收到PHP Ticket System留言板上。PHPTicket System可以集成为接收任何Gmail帐户,Yahoo帐户或AOL。
/p>
/ p>
Even more, B1st.Systems Ticketing will prioritize your received messages according to their original priority when they were sent to your email account.
更重要的是,B1st.Systems票务将在将收到的邮件发送到您的电子邮件帐户时根据其原始优先级对其进行优先级排序。
As a double-spam protection, these messages will be scanned by A.Kis.Met API in addition to the detection methods used by your email provider, e.g.,Gmail.
作为双重垃圾邮件保护,除了您的电子邮件提供商(例如,Gmail)使用的检测方法外,A.Kis.Met API还会扫描这些邮件。
And finally, if these messages have any attachments, they will be scanned for any virus or malware by OPSWAT Metascan API.
最后,如果这些邮件具有任何附件,则OPSWAT Metascan API将对它们进行扫描,以检查是否有病毒或恶意软件。 p>
Advanced FAQ system
高级常见问题解答系统 h4>
Add as many questions as you like accompanied with their answers ans attach then to a specific product.
根据需要添加尽可能多的问题,并附有答案,然后附加到特定产品。
Insert shortcode [B1st.SystemsFAQ] in any Post/Page to show the FAQ there.
在任何帖子/页面中插入简码[B1st.SystemsFAQ],以在其中显示常见问题。 p>
When you have multiple products you can use the shortcode to show FAQs related to a specific product rather than all products using the filter parameter [B1st.SystemsFAQ product=”product-name”] where “product-name” is your product
当您有多个产品时,可以使用简码来显示与特定产品相关的FAQ,而不是使用过滤器参数[B1st.SystemsFAQ product =“ product-name”]来显示所有产品,其中“ product-name”是您的产品
name.
名称。 p>
Several FAQs Views
一些常见问题解答视图 h4>
- Show All
- 显示全部
Insert shortcode [B1st.SystemsFAQ] in any Post/Page to show the FAQ there.
在任何帖子/页面中插入简码[B1st.SystemsFAQ],以在其中显示FAQ。
li>
- Show FAQs for a Specific Product
- 显示特定产品的常见问题解答
Insert shortcode [B1st.SystemsFAQ Product=”product-name”] in any Post/Page, where “product-name” is your product name.
在任何帖子/页面中插入简码[B1st.SystemsFAQ产品=“产品名称”],其中“产品名称”是您的产品名称。 li>
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Advanced Rating System
高级评分系统 h4>
B1st.Systems Ticketing allows your users to rate customer replies using this advanced rating system accompanied with rich rating statistics for each admin.
B1st.Systems票务系统允许您的用户使用此高级评分系统对客户的回复进行评分,并为每个管理员提供丰富的评分统计信息。 p>
Twitter Notification
Twitter通知 h4>
B1st.Systems Ticketing integrates with Twitter API to send you message notifications using your twitter direct message;
B1st.Systems Ticketing与Twitter API集成,可使用您的Twitter直接消息向您发送消息通知;
thus, you be aware of each new issue that comes to your message board.
因此,您要注意留言板上出现的每个新问题。 p>
Autoresponder
自动回复器 h4>
B1st.Systems Ticketing can be configured to respond automatically to each message received on your message board;
可以将
B1st.Systems票务配置为自动响应您在留言板上收到的每条消息。
thus, customers make sure their messages are delivered to you.
因此,客户确保将他们的消息传递给您。
Additionally, you may leave them a message when they should receive a reply from you and your teams work hours & days off.
此外,当他们应该收到您的答复并且您的团队工作时间和工作时间不休时,您可以给他们留言。 p>
Several Styles
几种样式 h4>
B1st.Systems Ticketing comes with 3 built-in styles for your frontend & backend in addition to the capability to create any new styles of yours with no limit.
B1st.Systems票务系统为您的前端和后端提供3种内置样式,此外还可以无限制地创建任何新样式。
Initially it comes with 7 themes
最初它带有7个主题
1. default theme
1.默认主题
2. Red theme
2.红色主题
3. Blue theme
3.蓝色主题
4. Green theme
4.绿色主题
5. Orange theme
5.橙色主题
6. Grey theme
6.灰色主题
7. Dark theme
7.黑暗主题 p>
Fully Customizable & Configurable
完全可定制和可配置 h4>
B1st.Systems Ticketing is fully customized.You can choose your themes & styles, define which fields to appear on a customer contact form, and which spam method to use.
B1st.Systems票务是完全定制的。您可以选择主题和样式,定义要在客户联系表上显示的字段,以及要使用的垃圾邮件方法。
You can even define which color your reCATCHA will appear in. All this and more.That is why you should try it yourself.
您甚至可以定义reCATCHA将以哪种颜色显示。所有这些以及更多。这就是为什么您应该自己尝试一下。 p>
Database Backup & Restore
数据库备份和还原 h4>
Are you worried about your customers messages and what accidents may happen to your server.
您是否担心客户的消息以及服务器可能发生的事故。
Do not worry, B1st.Systems Ticketing allows you to generate backup of your messages database, as many as you wish to, with a push of a button.
不用担心,B1st.Systems Ticketing允许您通过按一下按钮来生成消息数据库的备份,备份的数量可以达到您的期望。 p>
Elegant Message Board
优雅留言板 h4>
Our B1st.Systems Ticketing’s message board has an easy to use interface.
我们的B1st.Systems票务系统的留言板具有易于使用的界面。
It shows a message meta-data, enables you to control message by replying to it, closing the issue, or even deleting it.
它显示了消息元数据,使您可以通过答复,关闭问题甚至删除消息来控制消息。 p>
Globally Recognized Avatar
全球公认的头像 h4>
Show you and your customers grAvatar next to each message and their replies;
在每条消息及其回复旁边显示您和您的客户的头像;
that makes sense.
那讲得通。
Thus, you are a globally recognized avatar.
因此,您是全球公认的头像。 p>
Message Statistics
消息统计 h4>
B1st.Systems Ticketing gives you clear insight about your messages breakdown according to a messages state and its priority.
B1st.Systems票务让您可以根据消息状态及其优先级清楚了解消息细分。 p>
Multiple language Support
多语言支持 h4>
All text are included in only one .po language file which you can easily edit to translate the plugin in your locale.
所有文本仅包含在一个.po语言文件中,您可以轻松地对其进行编辑以在您的语言环境中翻译该插件。
Even more you can define which language to use for the backend and which to offer to your users in the frontend.
您甚至可以定义用于后端的语言以及在前端向用户提供的语言。
Initially it comes supporting 6 languages
最初它支持6种语言
1. English
1.英文
2. Arabic
2.阿拉伯文
3. German
3.德语
4. Spanish
4.西班牙语
5. Indian
5.印度人 p>
You can add your language with ease.
您可以轻松添加语言。 p>
Using The WordPress Dashboard
使用WordPress仪表板 h3>
- Navigate to the ‘Add New’ in the plugins dashboard
- 导航至插件仪表板中的“添加新项” li>
- Search for ‘plugin-name’
- 搜索“插件名称” li>
- Click ‘Install Now’
- 点击“立即安装” li>
- Activate the plugin on the Plugin dashboard
- 在“插件”信息中心上激活插件 li>
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Uploading in WordPress Dashboard
在WordPress仪表板中上传 h4>
- Navigate to the ‘Add New’ in the plugins dashboard
- 导航至插件仪表板中的“添加新项” li>
- Navigate to the ‘Upload’ area
- 导航到“上传”区域 li>
- Select
plugin-name.zip
from your computer - 从计算机中选择
plugin-name.zip code> li>- Click ‘Install Now’
- 点击“立即安装” li>
- Activate the plugin in the Plugin dashboard
- 在“插件”信息中心中激活插件 li>
ol>
Using FTP
使用FTP h4>
- Download
plugin-name.zip
- 下载
plugin-name.zip code> li>- Extract the
plugin-name
directory to your computer - 将
plugin-name code>目录提取到您的计算机 li>- Upload the
plugin-name
directory to the /wp-content/plugins/
directory - 将
plugin-name code>目录上传到 / wp-content / plugins / code>目录 li>- Activate the plugin in the Plugin dashboard
- 在“插件”信息中心中激活插件 li>
ol>
Updates
更新 h3>